Conteneo Inc. ("Conteneo") provides a number of web sites,
services, and software applications (individually and collectively,
"Offerings") for use by companies, government organizations,
non-profits, individuals, and other persons (individually and
collectively, "Customers"). Our Offerings are designed to enable our
Customers to perform a wide range of functions, from conducting
customer, market and employee research; improving employee engagement;
and providing for entertainment. Some of our Offerings are specifically
designed to help specifically designed to allow third-party promotion
sponsors (individually and collectively, "Sponsors") to publish
promotions through one or more of our Offerings, some of which may be
customized for their use. Some promotions may allow entrants
("Entrants") to submit entries for Sponsor promotions.
help you understand how Conteneo collects information from Customers and
visitors ("Visitors") to any of our Offerings, how we use the
information we collect and the choices you have concerning the
and our associated Terms of Service carefully.
I. COLLECTION AND USE OF INFORMATION
Customers are asked to provide certain information when they purchase
or use our Offerings, including, but not limited to, such information
as their name, address, telephone number, and other demographic and
related information, and billing information (such as a credit card
number). The customer information collected during the registration
process is used to manage each Customer's account. For example, we may
use credit card information for billing purposes, and we or the
Sponsors of games may use demographic information to better understand
who is playing their games or to create a more tailored or customized
In order to better understand our Customers, we may collect additional
data about the Customer or the Customer's industry from the Customer or
third-parties. We may also derive data from Customer's usage of our
Offerings. For example, we may conclude that you have a specific skill
associated with certain games based on your repeated use of the games.
We use these data to improve our Offerings and to provide greater value
to our Customers and Sponsors.
Some Offerings include the creation of a Public Profile. For these
services, you agree to allow Conteneo to use your profile information and
game information in Conteneo search results, promotions, and data analysis,
subject to any controls that Conteneo may provide to you for managing your
profile. You may opt of these Services if you do not want your
information to be displayed publically. However, opting out of this may
prohibit you from participating in certain Offerings, such as
We use registration information to contact you in a variety of ways. We
may send you information about Conteneo products and services through
email, phone or regular mail. If you order products directly from Conteneo,
we will use your information to continue to provide you products that
you are interested in. You may exercise your options to not receive any
marketing from Conteneo by opting out through any marketing email sent to
you. Customers should note, however, that they may still receive
administrative emails from Conteneo.
Because many of our Offerings are specifically designed to help
Companies better understand their Customers, the personal and private
data you share through these Offerings will be shared to these
Companies. For example, a car company may use our Offerings to
prioritize features for a new car. If you participate in these
Offerings, you should expect that the car company has access to your
data (see also our Terms of Service).
We do not sell your personally identifiable information to third
parties who were not involved in the use of our Offerings. For example,
if you join one of our communities or create an account to use our
Offererings, we will not sell your personally identifiable information
to others. However, we may sell or display aggregated data or related
data that does not specifically
share your personally identifiable information. For example, we might
provide a dashboard of the most common uses of our Offerings, such as
the most popular Knowsy topics. We might also use your data to display
ads in certain of our offerings.
II. SERVICE PROVIDERS
We may engage certain trusted third parties to perform functions and
provide services to us, including, without limitation, hosting and
maintenance, customer relationship, database storage and management,
and direct marketing campaigns. We may share your personally
identifiable information with these third parties, but only to the
extent necessary to perform these functions and provide such services,
and only pursuant to binding contractual obligations requiring such
third parties to maintain the privacy and security of your data.
III. BUSINESS TRANSFERS
As we continue to develop our business, we might sell or buy additional
services or business units. In such transactions, user information
generally is one of the transferred business assets but remains subject
to the promises made in any pre-existing Privacy Notice (unless, of
course, the user consents otherwise). Also, in the event that Conteneo or
substantially all of its assets are acquired, user information will of
course be one of the transferred assets.
IV. CUSTOMER FEEDBACK
We may periodically conduct market research activities, such as games,
to improve our business. You may also be asked to provide feedback on
other members of our community. For example, a Player may be asked to
evaluate how well a game was run by a Facilitator. Much like a coach in
a sport provides feedback to players, the information you provide in
these activities may be shared with others to help them improve their
performance. We encourage Customers to participate in these voluntary
surveys because they provide us with important data that helps us to
improve the types of services we offer and how we provide them to you.
V. SPECIAL CASES
It is Conteneo's policy not to use or share customer information in ways
unrelated to the ones described above without also providing an
opportunity to opt out or otherwise prohibit such unrelated uses.
However, Conteneo may disclose customer information if, for any reason, in
our sole discretion, we believe that it is reasonable to do so,
including: to satisfy laws, regulations or other legal requests for
such information or to protect Conteneo, our employees, or our Customers.
VI. CONTENEO'S COMMITMENT TO CHILDREN'S PRIVACY
Protecting children's privacy is especially important to us as many of
the team working on our services have children, which is among the
reasons we will not sell personally identifiable information when
you're using Offerings that we sponsor or when you create an account.
However, parents and other legal guardians should be mindful Sponsored
Offerings or Promotions may collect personally identifiable information
and that this information will be shared with the sponsors. For
example, a School might Sponsor the use of Knowsy® and request that
students of the school log into their Sponsored Knowsy® using a
school-supplied email address or identifier. In this case your child's
personally identifiable information and related Submissions will be
accessible to the school. If you are under the age of 14, you must get
your parent or legal guardian's permission before using the Offerings.
VII. PUBLIC INFORMATION
Any information that you disclose in public areas of our websites, on
your profile, or in a public game is considered to be public
information. You should exercise caution when deciding to disclose
personal information in these areas.
VIII. LINKS TO OTHER WEB SITES
Customers and visitors may post links to external websites on their
public profiles, or within an Offering. We are not responsible for
websites linked to nor the information or content contained therein.
longer in effect.
IX. OFFERINGS ARE A SERVICE
Conteneo provides Innovation Games®, Innovation Games Online®, Knowsy®, and
related web sites as a Service. Our software and systems enable the
game play and provide the platform to publish the results. We cannot
control how players play, what they may say or the content they
introduce. We generally do not regulate the communications or
interactions between players in the Games. You acknowledge that Conteneo is
not responsible for any Submissions generated by players in the Game.
Please refer to our Terms of Service which provide further details
regarding your agreement with respect to any content generated by you
or others in the Games.
A "cookie" is a small data file that can be placed on your hard drive
store, and sometimes track information for statistical purposes to
operate and improve the products and services we provide and to manage
product line and interaction with Customers. You may disable cookies in
your browser, but this may cause some Offerings to function improperly.
XI. LOG DATA
When you visit our websites, our servers automatically record
information that your browser sends whenever you visit a website ("Log
Data"). This Log Data may include information such as your IP address,
browser type, or the domain from which you are visiting, the web-pages
you visit, the search terms you use, and similar information. We may
use Log Data to monitor the use of the Site and of our Service, for
technical administration, and to improve the effectiveness of our
games. For example, Planners may wish to prevent players from the same
IP address from playing the same game to help ensure a diversity of
players and results.
XII. CONTENEO'S COMMITMENT TO DATA SECURITY
Conteneo has security measures in place to protect the loss, misuse, and
alteration of the information under our control. While we make every
effort to ensure the integrity and security of our network and systems,
we cannot guarantee that our security measures will prevent third-party
"hackers" from illegally obtaining this information. Conteneo
will promptly notify you if we suspect that your personal information
has compromised as a result of a breach of security. Conteneo
staff will never ask you for your password through email, game chat, or
any other medium. Do not disclose your password to any third party. If
you suspect that your Conteneo user account has been
compromised, please notify us immediately at firstname.lastname@example.org.
XIII. HOW TO ACCESS OR MODIFY YOUR INFORMATION
Conteneo offers Customers the opportunity to access or modify information
provided during registration. To access or modify such information,
please log into our service and make the necessary changes to your
account, or contact us at email@example.com.
practices described herein, you may contact:
480 San Antonio Rd, Ste 202
Mountain View, CA 94040
XV. REVISIONS TO THIS POLICY
Conteneo reserves the right to revise, amend, or modify this policy and our
other policies and agreements at any time and in any manner. Any
revision, amendment, or modification will be posted on our website:
Last Revision: July 19, 2013